Policies & Legal Framework

Privacy Policy

We collect only essential data needed to distribute meals and operate vendor services.

EatFree collects personal information such as name, phone number, ID number and location strictly for voucher verification, fraud prevention and service delivery. We do not sell personal data to third parties.

• Data is encrypted in transit and storage
• Access is limited to authorized system administrators
• Vendor access is restricted to operational data only

Terms of Use

Platform usage rules for beneficiaries, vendors, donors and partners.

• Vouchers are non-transferable and valid once only
• Misuse of the system may result in account suspension
• Chefs must maintain accurate meal stock records
• Donations are used strictly for meal subsidies

Data Protection

We align with South African POPIA standards.

All user data is processed under lawful, minimal and purpose-driven collection principles. Users may request data removal or correction at any time via support.

Financial Handling

Transparent donation and subsidy tracking system.

EatFree operates a tracked subsidy wallet system where donations are converted into meal value units. Funds are never misrepresented as guarantees or locked deposits.